# Can I opt into a promotion or sale that started after I made my purchase?

> If you see something on sale, don’t wait around to buy it! Sale prices are not permanent and promotions often end within a few days. If an item purchas...

Source: https://help.cotopaxi.com/en_us/can-i-opt-into-a-promotion-or-sale-that-started-after-i-made-my-purchase-rJ6fbdjnO

Last updated: 2025-07-15T21:18:29.925Z

If you see something on sale, don’t wait around to buy it! Sale prices are not permanent, and promotions often end within a few days. If an item purchased on cotopaxi.com goes on sale within 14 days of your initial purchase, we’ll honor a one-time price adjustment\*. To receive a refund for the difference, the initial item had to have been purchased at **full price** and **still be in stock** in the same size and color.   
Reach out to our Customer Support Llamas with your order number via email at [Llamas@cotopaxi.com](mailto:Llamas@cotopaxi.com) or fill out a form [here](https://cotopaxi.kustomer.help/contact/contact-form-SktUg7Vf_), and they will get back to you as soon as they can!

We cannot honor a promotion after the promotion window has ended, so keep your eye on our website, emails, and social media pages to see when hot new Cotopaxi deals happen!

**\*This does not apply to promotions in November and December, including our Black Friday, Cyber Week, and other holiday promotions.**