# Our Repair Program and Policy

> Our Repair Program  Policy       Choosing to repair rather than replace your product is a crucial part of Gear Stewardshipits the better choice for your prod

Source: https://help.cotopaxi.com/en_us/our-repair-program-and-policy-BJicSA5Vn

Last updated: 2025-09-16T19:15:38.630Z

We are proud to provide repair options for your damaged goods, even when it falls outside our warranty policy. We believe that repairing is an important aspect of Gear Stewardship, and it is a better choice for the environment than disposing of the product before it has reached the end of its functional life.

\*To commission a repair, it doesn’t matter if you’re the original owner, or where or when the product was purchased.\*

**Types of Repairs**

DIY Patches: Got small holes or tears? These can be permanently fixed with gear-specific patches. [Submit a request](https://app.corso.com/cotopaxi) and we will happily get you started.

In-Store Assistance: Visit a Cotopaxi store, where our Retail Guides can perform minor fixes on-site, guide you through the process of getting the right patch, or help send your item to our [Mama Llama](https://www.cotopaxi.com/blogs/impact/marge-the-llama-mama) for more complex repairs. Minor fixes include small tears and burns, as well as replacements for defective buckles, cord locks, and zipper pulls. Please call stores in advance to verify if they are open and can accept your repair.

Basic Repairs: A range of common fixes to restore functionality and prolong the lifespan of your gear. Our team will assess the damage and provide instructions on how and where to mail it in for repair. This includes mending small tears, patching holes, restitching seams, replacing buckles/trims and fixing issues with minimal deconstruction. [Submit a request](https://app.corso.com/cotopaxi) for assistance.

Extensive Repairs: If your item needs extensive repairs involving significant deconstruction and reconstruction, we work with [Rugged Thread](https://www.ruggedthread.com/brands-request-a-quote/) to ensure high quality repairs. They will inspect your item and price the work for your approval before starting any work. Extensive repairs may include replacing zippers and sliders, rebuilding panels, or patching large areas of fabric for both apparel and gear.